The Answers You Need
I chose the pick up option, when can I pick up my order?
- A message will be sent via text message when items are ready for pickup.
- Hours may vary.
- Full address will be disclosed in text message.
- Please make sure the phone number on order is active.
What is your return policy?
~Custom orders can NOT be refunded or exchanged.
~Please contact us at firstname.lastname@example.org and someone will get back to you within 48 hours
How long does shipping take?
~Collection garments are shipped out with in 10-15 business days after the payment is processed and received.
~Shipping is done on business days (Mon-Fri).
~The weekends and holidays are not a part of the shipping process.
-COVID-19 is still effecting shipping times and may cause delays on shipments.
Where do you ship?
~Unapologetically PHAT LLC ships to ALL 50 States
~ Unapologetically PHAT LLC also ship internationally. Please send us an mail before processing an international order